Appointment Policies, Procedures & FAQs

Policies & Procedures

Rescheduling & Cancelations:
Rescheduling and cancelations must be made 24 hours prior to the appointment.

Cancellations and rescheduling that is less than 24 hour notice prior to the appointment time will result in 100% of the total price of the session to be charged on the credit card on file or sent as an invoice. This needs to be paid before booking another appointment. Client agrees to this policy upon booking an appointment.

Sick Policy:
Please do not come in when you are not feeling well specially, when it's the beginning stages of being sick. Please reschedule for at least 10 days after the first day of symptoms.

Late Arrivals:
Please try your best to arrive on time since the session received will only be for the remaining time left from the appointment.

Professional Conduct:
All sessions are done in a professional and legal conduct that ensures safe space for both the client and Chrizza. Any inappropriate, illegal/illicit request, conduct, behavior, comments, actions that does not comply to a professional boundary will result to the session being terminated immediately and the client will still be charged for the full payment of the session. 



What should I wear during a massage session?
For a massage session, most people undress and leave their underpants on before getting on the massage table, under the sheet. Proper draping technique will be administered and only the portion being massage will be uncovered. If there is any discomfort or hesitance on undressing, you can leave your clothes on. I do suggest on wearing comfortable clothing. The massage techniques will be modified, certain techniques such as effleurage or gliding motion cannot be administered with ease.


Do I leave a tip?
In most spas, leaving a gratuity is common etiquette since the massage therapist is receiving a wage or commission. Since this is my own private practice, I've decided that gratuity is not necessary or expected. If leaving a tip is stopping you from booking a session, please know that there's no expectation or judgement at all. If you enjoyed your session and would like to leave a tip, I do appreciate the gesture however, you are welcome to book another session, leave a wonderful review or refer people to my practice instead. Thank you!


Do you include aromatherapy?
Yes, I enjoy using essential oils and there is no extra charge. In some cases, I may even use a blend to apply on tight or sore areas to assist on relieving aches and softening the tissues/muscles.


How often should I get a massage?
It's not a matter of "should" but, how often would you like to receive a session? How often does your body ask for it? Each person's body type and intention will vary. If you are experiencing chronic pain and tension, a weekly massage for a couple of months may be of benefit. If your intention is to relax and for stress relief, a monthly massage may assist you. If you find that your body is asking for a massage before the month is over, you can try every 2 weeks or 3 weeks maintenance. For some, they are happy with a massage every 3 months. Most importantly, listen to your body.

Do you do Reiki?
I am certified on Crystal Reiki and this was my stepping stone on energy healing modalities. However, I do not practice Reiki or any symbols in the Reiki system any longer. I have shifted on applying different energy healing techniques. Please read next question for more information.

What is an Energy Healing session like?

I apply energy healing through Breathwork. This feels more natural and intuitive to be utilized. In a massage and energy healing combo, the massage will be administered first and for major body part/muscles being massaged, I will tune in to the energy/emotions that are stored there or what that body part is communicating. Throughout the massage session, I will breathe through the words or visuals pertaining to the energy/emotions, so that there is awareness and ease of flow and in turn, those energies are able to find a way to be released. After the massage portion, there will be a hands-on energy healing portion. Certain visualizations or breathwork will be administered to assist on promoting energy flow.

What would I feel during an Energy Healing session?
Each person will differ. Some feel relaxed. Some see colors. Some may not even feel anything out of ordinary. Some may experience a cathartic release of emotions.


Will one energy healing session be enough?
Each person's body are unique and generalization cannot be made. Though, something to think about is, if the energy pattern and stagnation has been present for more than months to years then, we cannot expect a magic pill that one healing session would make everything go away. Please keep in mind that Chrizza Venturina doesn't see herself as someone that would make things go away for you or "cure" things for you. Her view and philosophy is that a massage and energy healing combo can assist you in becoming aware of the types of energy present in your body. Examples of these types of energies are: frustration, anger, stress, disappointment, sadness, being hurt, resentment, bitterness, "not being good enough," "not being cared for," "not being perfect" and so on... Chrizza sees the session to be a guiding tool to be able to start your own processing and re-conditioning and assisting in promoting stagnant energy flow. Often, the energies being picked up in the session are the breadcrumbs to lead to a root energy cause and can be stemmed from painful events in our lives or ancestral patterns or past life woundings. When healing is done with the root energy cause, that's when the big changes can happen.


Do you do Crystal Healing?
I have offered crystal healing in the past. As I was landing Krystalline Flow Wellness, I realized that I needed to take a pause on offering crystal healing. Throughout my experience over the years, being a crystal healer is not only about using crystals as a healing tool and modality but, being a steward to the crystals. Not only do the crystals need regular cleansing before and after sessions but, also during the in-betweens. As they offer healing to us, they also need to be cared for in return. On my end, that type of caring includes meditating with each one of them, asking each one what they need and applying breathwork. Since Krystalline Flow Wellness is still in the beginning stages, I need to spend more time grounding the container in first. Therefore, I've made the decision to not offer crystal healing at this time. If you are interested in receiving energy healing, I would suggest a Massage & Breathwork healing combo I described in the previous questions.